EGEAC is responsible for managing some of Lisbon’s key cultural spaces and for organising Festas de Lisboa and other street festivals.
For more than 20 years, this municipal company has been promoting cultural activity in Lisbon through its street festivals and management of cultural spaces, including São Luiz Theatre, various museums and art galleries, and monuments such as the Monument to the Discoveries and São Jorge Castle. These cultural spaces are visited by more than 2 million people each year, while close to 1 million participate in activities held in the street. As a key actor in the city, EGEAC provides programming that is multidisciplinary, comprehensive, inclusive and democratic, striving to be an agent that is active and receptive, interacting in both contemporary and popular activities.
Vision and mission
To be a leader in cultural creation and promotion in the city of Lisbon, a reference in cultural venues and cultural events management, an agent in the valuation of our heritage and the catalyst of an artistic and cultural network.
To create a unique and distinctive cultural personality for the city of Lisbon, by stimulating artistic creation and promotion, by investing in cultural projects of reference and leveraging the dialogue between the city and its local publics, national and international.
General documents available in Portuguese: Plano de Prevenção de Riscos de Gestão (Management Risk Prevention Plan), Plano para a Igualdade (Equality Plan), Código de Ética e Conduta (Code of Ethics and Conduct) e Código de Conduta – Assédio no Trabalho (Code of Conduct – Harassment at Work).
Extra-judicial resolution of consumer disputes:
EGEAC, E.M. is a member of the Lisbon Consumer Conflict Arbitration Center, with the following contacts:
Rua dos Douradores, 116, 2º – 1100-207 LISBOA; Tel: +351 218 807 030 / Fax: +351 218 807 038; E-mail: firstname.lastname@example.org / email@example.com; Web: www.centroarbitragemlisboa.pt
In the event of a dispute, the consumer can appeal to this Dispute Resolution Entity.
More information at the Consumer Portal www.consumidor.pt.
Access to administrative documents
Access to and reuse of administrative information held by EGEAC is ensured in accordance with Law No. 26/2016, of 22 August.
In this sense, it is informed that the exercise of the right of access and reuse of administrative documents must be carried out in writing, through a request that contains the essential elements for the identification of the applicant, namely the name, personal or collective identification data, data contact and signature details, as well as identification of the desired documents and data and the purpose for which it is intended, using the application template available here.
The application, once duly completed and signed, must be sent to the person responsible for access to EGEAC administrative documents: Sandra Pires Claro, whose contact is firstname.lastname@example.org.
The deadline for responding to requests is 10 working days from the date of receipt, as set out in article 15 of Law no. 26/2016, of 22 August.
EGEAC Reporting Channel
The channel is intended for the presentation of complaints about a typified set of matters, whose knowledge of non-compliance may occur or have occurred in the scope of professional activity in the broadest sense. Confidentiality and, if desired, anonymity are guaranteed.
To make a complaint or follow the status of a complaint, go to: Canal de Denúncias